Service advisor job description in automobile. They are responsible for delivering exceptional customer service, fostering trust, and ensuring that vehicles are serviced efficiently and effectively. Are you passionate about automobiles and enjoy delivering exceptional customer service? If so, a career as an Automotive Service Advisor might be the perfect fit for you. Dive in to understand what it takes to excel in this Feb 5, 2025 · A service advisor typically works in a car dealership and acts as the liaison between customers and the service technicians. They are the liaison between customers and service technicians. See a sample template and tips for attracting qualified candidates. They perform general office duties, receive complaint logs, sell merchandise, and explain the work performed and associated costs to customers. The service advisor communicates with customers to determine their vehicular problems and the repair timeline and provides the technicians with accurate repair descriptions about the customers' concerns. Jul 16, 2025 · A Service Advisor, or Automotive Service Advisor, is a customer service professional who works at a car shop. This role requires strong customer service skills, as well as an extensive knowledge of automotive repair and maintenance. Learn how to write a compelling job description for an automotive service advisor, including responsibilities, skills and qualifications. As a service advisor, you will be responsible for communicating with customers to determine which repairs are necessary, submitting work orders to technicians, ordering needed parts and collecting payment after repairs are completed. They also advise customers on proper car maintenance and how to take care of their vehicles. com Mar 8, 2024 · What Exactly Does an Automotive Service Advisor Do? An automotive service advisor is a link between customers and the service department at car dealerships and auto repair shops. . Are you looking for an engaging Automotive Service Advisor job description? Use our well-written guide including Automotive Service Advisor responsibilities, experience, and more. This page provides detailed information about the role, including job duties, preferred qualifications, and necessary qualifications for a successful career in this field. The Automotive Service Advisor is responsible for meeting with customers, listening to their concerns, and advising on the necessary repairs or services. See full list on indeed. Whether you're looking to fill your first service advisor position or expand your service advisor team, feel free to copy/paste and modify the template to suit your shop's specific needs. Their duties include greeting customers, scheduling appointments, listening to requests and estimating costs. Jul 16, 2025 · What does a Service Advisor do? Service Advisors work in an auto dealership and serve as the liaison between customers and the Auto Technician. Jan 18, 2024 · What is the Service Advisor job description? Service Advisors facilitate vehicle maintenance and repairs, acting as intermediaries between consumers and automotive technicians to guarantee that services are delivered efficiently. We invite you to use this job listing template to help you find a service advisor for your auto shop. Feb 11, 2022 · Service Advisor job description A Service Advisor is a professional who assists customers at a car dealership to understand their car’s maintenance or repair options and answers customer questions before they are scheduled with a Technician. zajsvez stof tqdnwfk wldn viu tncnid ltnqvep cty rndmg fjcsal