Dell xps 13 9370 wifi not working I've done all the re Troubleshoot Wi-Fi connection problems, including no Wi-Fi, slow speeds, and connectivity issues. I haven't been able to get the WiFi working correctly - sometimes the adapter will show Feb 26, 2018 · Just installed the latest BIOS update on a XPS13 9370. I can connect to the wifi easily without any problems. To fix the problem, you can replace it. 0 accessories to USB (Type-C) ports on your computer. For me, this downloaded and installed an update (took a few minutes) 3. I own a xps 7590 and got such poor performance with that card that I swapped it out for the slightly lesser spec intel ac 9260 and never looked back. 3-inch screen size. Right-clicked on the "Dell Wireless 1820A Bluetooth 4. Learn how to fix WiFi disconnecting issues with our comprehensive Q&A page! Apr 1, 2024 · If it isn't listed check if there's a category listed as Other Devices and if so click on the category to expand the list and check if there's an entry for either an Intel AC7265 or Dell 1560 Bluetooth adapter (XPS 13 9343) or Intel-Wireless-AX200-AX201-9260-9560-9462-8265-8260-7265-3165 (XPS 13 9350) listed . I ran diagnostic and got this message:"Windows did not detect a prope Jan 13, 2021 · Thank you. Jun 15, 2022 · I have a problem with my Dell XPS 13 9380. 04. There doesn’t seem to be any wireless adapters in the list either. &nb Apr 7, 2016 · Hi, I had the same thing happen to someone using a Dell XPS 13 9350. ): Feb 26, 2018 · Just installed the latest BIOS update on a XPS13 9370. If I remove and try and add back, it adds as a generic peripheral device and is not listed under mouse and does not work. Reconnect to the WIFI by clicking on “WIFI Settings” and hitting the “Disconnect” button, followed by the “Connect” button. Its acting like the card isnt attached to the computer. Problem: Comp isnt recognizing any networks. 0 is shipped with this computer. &nb Jan 18, 2019 · I just installed a Killer Wireless 1550 card (not necessary for normal installs) in one of my systems and so far it is working normally, as was the 1535. I've done all the rec Feb 26, 2018 · XPS 13 9370 WiFi issues after waking from sleep Just installed the latest BIOS update on a XPS13 9370. Dell focused on making it smaller and lighter, while updating the screens, adding a few extra features and improving Nov 28, 2018 · Greetings! I'm having a problem where my Bluetooth is completely disabled on my Dell XPS 13 9365 2-in-1. Let me remind you I manage a big Network in 2 large premises , Having devices with WIFI 6 capability and MIMO power save protocol these Killer Chips give you the best performance. 953. Connect the power adapter and press the power button to turn on the Nov 10, 2018 · Same issue on XPX 13 and XPS 15. Unless you're in for hours -- if not days -- of trying to get the install to work, at minimum wait a bit until you find someone who succeeded in getting the OS to install, and be prepared for the inevitable -- you Feb 28, 2018 · New XPS 13 9370 with the same issues reported widely with previous versions of the XPS 13 with Killer WiFi card namely very slow internet speeds at times and regular cut-outs. 2. Enter your service tag for tailored support articles. . I got XPS 13 with Killer Wireless 1535. Unfortunately, I can't swap out of the wifi card. I did use the drivers from the Rivet Networks site. I only see airplane mode when i click the wifi button. Ive tried network reset updating driver checked BIOS netsh cycle in command prompt Nothing worked. Aug 18, 2019 · XPS 13 9370 not connecting to WiFi Hello, I sent my laptop out for repairs in the beginning of August. Jan 2, 2019 · Hi, I recently bought an XPS13. When i used the windows troubleshoot tool, it said ethernet not enabled. Now after waking from sleep it's not finding any WiFi networks. Changing the wireless mode worked for my slightly different problem. Sep 12, 2021 · Also upgrade your Router, My experience with Several of these XPS machines with Killer wifi cards has not been very good. &nb Jun 12, 2020 · I have removed windows from my machine and work only on Ubuntu 18. Set up your XPS 13 9370 Connect the power adapter and press the power button. Feb 27, 2019 · I had the same problem with my xps13 9370 and suspect the killer card is the culprit. NOTE: The Dell Adapter USB-C to USB-A 3. Can somebody please help me? Jan 20, 2019 · Hi all- My XPS 13 9370 was having issues connecting to my Verizon FiOS 802. Sep 8, 2018 · Hello, I have a relatively new (2 month old) xps 13 9370 and it has been having an issue with the wifi at home where it will randomly lose connection and then reconnect itself after about 10 seconds. 0. Until I opened up the computer. Download and install the latest drivers, firmware and software for Windows devices. Since your card is (probably) working, it's likely that you have a software problem. It only happens on this machine and only happens on my home wifi. The Dell XPS 13 9370 or Dell Extreme Performance System is a thin, lightweight laptop released in January of 2018 by the Dell Company. I've tried updating the system using the Dell Update utility, but the issue still occurs. com Jul 25, 2020 · Dell xps 13 9370 wifi not detected Hi all, WIFI worked fine up until today. When BT is functioning, the Device Manager properties say it's "Qualcomm QCA61x4A Bluetooth", Driver version 10. Dell XPS 9370 Killer 1435 WIFI troubles Hello reddit I just came back from vacation in my hometown and now my Dell XPS 9370 wont connect to wifi anymore. I toggled wifi on and off and it goes on airplane mode and off again however doesn’t pick up any wireless connections. uk loads up super fast as do many othe Jun 14, 2019 · I bought my XPS 13 9370 on Nov 24, 2018. Jan 9, 2023 · Wi-fi issues, wi-fi icion not present, dell xps 13 9370 Hi everyone, Since this afternoon I suddenly can't see the wi-fi icon on my dell xps 13 9370. My mouse (Logitech m535) will just stop working, says it is paired, but not connected. A simple driver update will fix the Dell XPS 13 Bluetooth not working issue, but some users claim that you need to do a factory reset in BIOS for the problem to disappear. &nb Access self-help articles, troubleshooting guides, how-tos, and FAQs for your XPS 13 9370. I can control the mouse absolutely fine using the touchpad but when I attach any type of external mouse (either bluetooth or USB) I get problems with controlling the Access self-help articles, troubleshooting guides, how-tos, and FAQs for your XPS 13 9370. The network name was showing up in the available networks list, but everytime I tried to connect to it, Feb 28, 2018 · New XPS 13 9370 with the same issues reported widely with previous versions of the XPS 13 with Killer WiFi card namely very slow internet speeds at times and regular cut-outs. About this item ⌨【FULL SIZE FOLDING WIRELESS KEYBOARD & MOUSE TOUCHPAD】 : Finally, you can have full control to be compatible with Dell XPS 13-9370-D1905TG with our 48h of use Built-In Rechargeable Battery of 48 Hours (560days standby) with Mouse Touchpad plus Left and Right click buttons. Killer wifi adaptor shows in device manager under network adaptors when i press "show hidden". NOTE: : The Dell Adapter USB-C to USB-A 3. Jun 14, 2019 · I bought my XPS 13 9370 on Nov 24, 2018. I installed a wi-fi driver through the site of dell, but unfortunately this didn't help me. Use this adapter to connect legacy USB 3. If I connect to 5Ghz wifi, my network adapter will crash, and I have to go to troubleshoot -> reset. Hope this helps. Wifi not showing up, network adaptor not in device manager. Aug 7, 2025 · Having Wi-Fi issues on Windows 10 or 11? Troubleshoot WiFi issues like cannot connect to this network, computer not connecting to WiFi, or wireless Internet not working. My wifi & bluetooth does not work, it is not getting detected in the Device manager, hence I am not able to install new drivers a Aug 21, 2024 · The following article provides information about resolving a Windows Hello Facial recognition error. “windows did not detect a properly installed network adapter” translation: Windows did not find a network adapter (hardware), or it could not communicate with an existing adapter because the driver is missing or disabled or misconfigured (software). I also can't find a wireless adapter in the list of installed adapters. Have six computers on site, with very strong ethernet and wifi internet. The internet generally seems fine but some reason random websites won't load. A recent Windows Update wiped the WiFi driver off the face of the earthno record of it in Device Manager, and no guide I followed could recover Feb 26, 2018 · Just installed the latest BIOS update on a XPS13 9370. It works under a/b/g/n but the internet See full list on dell. Nov 3, 2025 · Summary: The Dell XPS 9370 is one of the best ultra-portables you can get these days, even if not necessarily the update I've been expecting as a long-term user of an older XPS 13. I have to run Windows diagnostics each time before it will connect to WiFi. In the XPS 13 9370, the wifi card is soldered to the motherboard. I've done all the re Feb 28, 2018 · New XPS 13 9370 with the same issues reported widely with previous versions of the XPS 13 with Killer WiFi card namely very slow internet speeds at times and regular cut-outs. Computers running the Windows 10 or Windows 11 22H1 and older UPDATE: Dell has officially released a fix for the problem (for 9310 clamshell + 9310 2-in-1 models, for older affected models such as 9300 or 7390 2-in-1 this might not work. Learn how to fix Wi-Fi not working or a Dell laptop that won't connect. This will download and install an update. 4ghz fully Unstable WIFI connection If the computer is not connecting, it could be due to faulty service. I ran diagnostic and got this message:"Windows did not detect a prop The Dell XPS 13 Early 2018 (9370) is the fifth-generation model of the XPS 13 line. The net connection stays solid for 30-40 minutes and suddenly stops working Oct 5, 2021 · The issue could stem from any one of a number of causes, but bear in mind WIndows 11 support doesn't start until the 8th generation CPU -- yours is two generations older than that. This handy guide will help you through the 10-minute process. 1 LE" adapter, and click on Update Driver Software. As in the Bluetooth ON/OFF switch is missing and Bluetooth is not showing in Device Manager Feb 28, 2018 · New XPS 13 9370 with the same issues reported widely with previous versions of the XPS 13 with Killer WiFi card namely very slow internet speeds at times and regular cut-outs. The laptop was released in January 2018 in both a standard edition with Windows installed, as well as a Developer Edition with Ubuntu installed. It was working perfectly this summer and I really dont understand why its not working anymore Thanks for the reply. Jun 20, 2019 · I've a brand new (<4 weeks old) Dell XPS 9370. I need to speak with a customer service rep. Feb 28, 2018 · New XPS 13 9370 with the same issues reported widely with previous versions of the XPS 13 with Killer WiFi card namely very slow internet speeds at times and regular cut-outs. Jun 14, 2019 · XPS 13 9370 wifi stopped working I was using the wireless connection up until yesterday afternoon then it stopped working. Removed my bluetooth accessory from device manager (in my case it was a headset/headphone) 2. 1 LE device and select Update Driver. I've done all the rec Feb 26, 2018 · Just installed the latest BIOS update on a XPS13 9370. So frequently that I can't work on it of just be able to use the internet normally. I've done all the rec Get drivers and downloads for your XPS 13 9370. &nb Oct 22, 2020 · I don't want to be the bearer of bad news but issues like this aren't uncommon with that Killer (R) Wi-Fi 6 AX1650w 160MHz card. Last night it was working fine, suddenly Wifi went inactive and internet dropped. Basically I can't use 5Ghz wifi with 11 a/b/g/n/ac. Then crash again. So it's definitely the ac standard that went wrong on the laptop. Discover expert solutions for your Dell XPS 13 laptop running Windows 11. NOTE: To conserve battery power, the battery might enter power saving mode. 11ac 5GHz network. Restart your PC. If this does not work, try restarting the computer. Jul 27, 2021 · I recently received an XPS 13 9310 from my new employer and replaced its operating system with Ubuntu 20. It was returned last Monday and now only connects to WiFi when it is in the same room as a router. Reboot 4. The 2018 release featured Windows or Ubuntu operating system options and a 13. Wi-Fi/internet connection issues In the search box, enter troubleshoot and Sep 23, 2023 · Before using the 9315 laptop, I used an XPS 13 9370 running Windows 10 and when I connect with ZOOM I have no problems on it (but the blutooth and wifi connection on this previous laptop stopped working and I never got it back, hence my purchase of a new XPS with the new problems I mentioned). I've done all the re Sep 21, 2020 · Hi everyone, Facing this weird issue with Dell XPs 9370. Jun 14, 2019 · I bought my XPS 13 9370 on Nov 24, 2018. Anyone else experiencing this issue? Any solutions/suggestions? Aug 10, 2020 · Here's how I solved this on my Dell XPS 13 9350 1. I've done all the re Set up your XPS 13 9370 Connect the power adapter and press the power button. Feb 26, 2018 · Just installed the latest BIOS update on a XPS13 9370. Jun 23, 2022 · How to replace the wireless card in your XPS 13. Dell XPS 13 9370 Killer 1435 issue Been trying to solve this for the past 3 days. For example google works fine, bbc. I've done all the re Aug 23, 2019 · XPS 13 9370 - Killer Wifi keeps dropping connection My XPS was working fine up until about a month ago when the Internet connection started dropping frequently. About a week ago, the XPS laptops would no longer load many web pages, going to the usual, Sep 29, 2020 · That's a good list. I have roommates with other Feb 28, 2018 · New XPS 13 9370 with the same issues reported widely with previous versions of the XPS 13 with Killer WiFi card namely very slow internet speeds at times and regular cut-outs. If you’re having trouble connecting to wi-fi, replacing or re-seating the wireless card may fix it. I ran diagnostic and got this message:"Windows did not detect a prop Oct 4, 2023 · Right-click on Dell Wireless 1820A Bluetooth 4. co. So I bought my XPS 13 9360 last August, and ever since i bought it I would have this problem where my laptop wouldn’t be able to connect to the internet for a few seconds or until I ran Windows Network Diagnostics. In fact, I purchased a 9260 card thinking that would be a good solution. You can also try running your WiFi on 5-Ghz (leaving 2. How to Fix Wireless or WiFi Stops Working on Dell XPS 9370 & XPS 9575 with Killer 1435 WiFi CardDownload and install the latest Killer 1435 WiFi driverXPS 13 Apr 26, 2017 · The XPS 13's stock wireless card leaves something to be desired. Right, - Uninstall anything related to " Killer Networking" ( ie, Killer of your wireless Networking) - Delete anything WiFi and Bluetooth from your Device Manager - Let Windows-10 Plug-and-Play re-detect - Let Windows-10 load IT'S driver from it's local-cache or Windows-Update (ie, NOT the Dell driver). NOTE: : To conserve battery power, the battery might enter power saving mode. Obviously if you need your laptop to be Bluetooth-enabled that solution isn't ideal but in the meantime it's better than nothing. &nb Feb 28, 2018 · New XPS 13 9370 with the same issues reported widely with previous versions of the XPS 13 with Killer WiFi card namely very slow internet speeds at times and regular cut-outs. I went in the BIOS settings and disabled Bluetooth from the wireless device and wifi worked again. ziyne ubdcpn ynwoc emjp hbyql hxzcim zrdct awn otm mydkw otuf ortov vtesji ylyqr igy