Aliexpress automatic refund. Status that you can open dispute 2.
Aliexpress automatic refund Only happens, based off the support page when talking to someone from Aliexpres, when a store receives too many complaints from different locations, or the store has an auto enabled a no dispute of refunds Cancel your order on AliExpress? Read below how to do it and how to get an AliExpress refund. The quick and easy tutorial can I keep the stuff from aliexpress and g Waiting for a refund of an item I haven't received and automatic conformation of receipt is in 3 days. We would like to show you a description here but the site won’t allow us. When can I open dispute? 3. When can I open dispute? Generally the option to open a dispute will become available on the 11th day after AliExpress: You Cancel the Order, So Refund Me! If the seller on AliExpress cancels your order after payment, the first thing to do is to message them. Goods will be shipping out before the deadline. g. Status that you can open dispute The orders on AliExpress are protected by Buyer Protection. I was wrong. Good luck! How To Return & Get Refund Items On AliExpress How to claim refund AliExpressHow to get money back AliExpressAliExpress get money backHow to return on AliExp Jul 30, 2024 · AliExpress, a global online retail platform, offers a return policy designed to cater to the diverse needs of its customers. When an item is delayed beyond the expected Find answers to your questions about AliExpress services, orders, payments, shipping, and more at the Customer Service page. (To celebrate China National Day and Mid-Autumn Festival, many of our sellers will be on holiday from September 29th to October 6th. I'm wondering if this is normal with AliExpress and if it's not if I should contact them as I've never gotten a refund on anything via AliExpress before. You can open a dispute to apply for a refund on the 11th day after the order marked as shipped by clicking here to find the order and open dispute, we will step in if you cannot reach an agreement with seller in 5 days. In this article, we will explore the legitimacy of the refund process on AliExpress, providing detailed insights and practical tips to ensure you navigate it successfully. The AliExpress refund process is a crucial aspect for shoppers looking to ensure satisfaction with their purchases. However, questions surrounding the AliExpress refund policy often arise, leading potential buyers to hesitate. For shipped orders, you need to negotiate with the seller or open a dispute to request a refund. Once the refund is approved by AliExpress, the funds won’t immediately appear in your bank account. With so many products to ship, many problems can occur. I assumed returns would be as simple as Amazon's return procedure. If shipping is delayed an automatic refund will be issued. Apr 27, 2024 · AliExpress refund without sending it back? Discover the accepted cases, the evidence to provide and the steps to follow, plain and simple. The Buyer Protection period will be displayed in the form of a countdown clock on Order Details page. If the seller hasn't shipped, shouldn't it be easier to cancel the order and get the refund? When I have the order open, there's a button on the bottom of the page saying Cancel Order. Now my past two orders have been wrong but something seems to have changed with their policies. Return, refund, hassle-free. And you will receive the refund in 3-20 business days. Go to Orders page and find your order: If you have an Android phone, please tap ≡ at the top left corner of the homepage. Understanding the refund timeline can help you manage your expectations and make informed decisions. I messaged the store to confirm that said dashcam was compatible with my car. Sep 2, 2024 · Aliexpress actually holds payment from the seller until the buyer confirms delivery, specifically to combat scams. But protection time for opening dispute is different: - On PayPal: you can open dispute on PayPal within 180 days after payment. It connects sellers and buyers worldwide, offering almost everything you want or need—from toilet brushes to state-of-the-art technology. The item has been delivered as I've checked via Royal Mail's tracking service, it just doesn't seem to have updated on the AliExpress app. Dec 8, 2024 · Anyone gotten a refund on Aliexpress? The seller has been stringing me along for almost a month. And even if I didn't got full refund I wouldn't have been too mad since I got more expensive item (I got reverb pedal instead of overdrive pedal). I have recieved no update as to the refund. Knowing how these policies work can help ensure a smooth shopping experience, protect your rights as a buyer, and give you peace of mind when shopping for products online 2. If you want to extend Auto-Order (full automation): AutoDS uses your connected buyer account (e. You can open dispute in the Buyer Protection time under following status: Back to category 2. Quick and easy instructions for hassle-free refunds Important note and return&refund policy Items marked on their detail page with a label "Return&refund Policy", please refer to the Return&refund policy. The refund will be credited back to your original payment method used to place the order. Refunds typically take 3 to 20 days depending on the payment method and cancellation type. This article explores the details of AliExpress’s return policy, highlighting essential points, exceptions, and tips for efficiently Learn how to request a refund from AliExpress with our step-by-step guide. The platform acknowledges this and has a well-defined late delivery refund policy to protect consumers. 2, Check the bank statement: If there are any problems, you can apply for a refund/return within 15 days of confirming receipt. When will I get my refund? Please take easy that the fund is guaranteed as AliExpress knows how important your money is and we make sure that the refund is handled accordingly. Method to open dispute 1. Jun 24, 2025 · Learn how to cancel an order and navigate the refund return policy on AliExpress. With so many sellers, some of them are customer Did you choose the option for a refund back to original payment method or the aliexpress wallet? because the default is aliexpress wallet. When your order gets canceled, you will typically receive an automatic refund from AliExpress. Buyer protection starts from the moment you have paid for your order. This article will delve into the intricacies of the refund policy on AliExpress, clarifying how it works, what buyers can expect, and how to navigate it effectively. Here are some common factors that can cause delays in receiving your refund: Refund Processing Time on AliExpress Once AliExpress or the seller agrees to issue a refund, it typically takes some time for the funds to be When you're shopping online, one of the most important things to consider is the retailer's refund policy. If your AliExpress refund is taking longer than expected, there could be several reasons behind the delay. Sep 28, 2020 · AliExpress will refund your purchase automatically if you have provided the correct billing and delivery address information. AliExpress return policy: do I have free return? You can read AliExpress return policy here but, in short, there are two types of orders: with and without free return. This is the fastest way to solve the problem. Follow our guide for smooth returns and refunds! We would like to show you a description here but the site won’t allow us. If you have an iPhone, tap Account at the bottom Usually Return shipping is at the cost of the buyer, unless the listing had a free returns badge. Usually, it takes 3-20 business days, varying with different banks, for buyers to receive the refund after the refund is successfully processed by AliExpress. Status that you can open dispute 2. For more information, please read the Terms and Conditions. With various sellers and product categories, AliExpress provides specific guidelines to ensure a straightforward return process. Find step-by-step guidance to process your return, understand refund policies, and get your money back quickly. Here's what worked for me: Using the Aliexpress app for Android, I clicked the "ⓘ Learn more" link above the Subscribe button, scrolled to the bottom to the Cancel Auto-payments option, and clicked that. Before panicking, understand this: according to AliExpress’s Buyer Protection Policy, 95% of closed orders result in automatic refunds within 3-15 business days, depending on your payment method. If goods is not delivered to seller, AliExpress dispute team will step in again, so please pay attention to the update of return process. I usually get my refund within 5 business days Aliexpress starting the process. FAQs More topics Shipping & delivery Refund Account Management Returns Ordering & Payment Hello all, would like to share with you my experience with returning products purchased on AliExpress under their Money Back Guarantee policy. I let the seller know that the shipping was $40 back to China, and he agreed over chat. The shoes were close to $100 so I preferred to get a full refund. Ive gotten refund from a scam seller from there and it only took two days and one convo. The platform aims to provide a quick and When the AliExpress delivery time ends and you haven’t received your order, you have several options to protect yourself and either get the item delivered or receive a refund. Please note: If you don't confirm delivery, the order will be automatically closed when the Buyer Protection period has ended. It's quite possible for a seller to agree to a refund almost immediately, especially if your request came in during Chinese business hours. How successful has your Find answers to your questions about orders, payments, shipping, and more in the AliExpress Help Center. AliExpress Help Center provides support and information on buyer protection, returns, refunds, and other customer service topics. Wait for aliexpress their proposal/verdict, then update the post here Help Center - AliExpress Help Center Learn how to request a refund on AliExpress easily. Get your money back quickly and easily. When will I receive my refund? • Refunds can take 1-10 working days to arrive dependent on your original payment method • Any due refund can be sent to your original payment method • Alternatively, you can get a much faster refund to your AliExpress Bonus account. Provide a bank account to receive funds. Please click the right Payment/Refund method for detail information about the refund. Feb 16, 2022 · Does AliExpress always refund? You may be able to get a refund if you cancel your order before it ships, but this will depend on the details of your order and the policies of the seller. If its damaged/Missing parts, then that is often solid evidence that you are entiteled to A FULL refund. , Amazon or AliExpress) to automatically place orders, update tracking numbers, and mark the order status in your store. If it eventually arrives later, you can keep ALIEXPRESS 100% Refunds and Returns Explained! SCAMMERS Don't Want You To Know This! #aliexpress #aliexpressreview #AliExpressretuns #refundmoney #budgetwatches #paganidesign #Tandorio #Fieldwatch AliExpress only offered 1/3 of the price paid as a partial refund. The method of the refund relys on the method of the payment. For full details refer to the Buyer protection Terms & Conditions. Because your request for refund was reasonable, and the seller was more customer friendly than most. Click "Refund Pending" to find the pending transaction - Select order (s)- Click "Transfer to" to withdraw the funds; 3. How to apply for a refund on AliExpress app? How to get money back for an order on AliExpress? Important note and return&refund policy Items marked on their detail page with a label "Return&refund Policy", please refer to the Return&refund policy. 7 days have past, there's no automatic refund and there's still only a tracking number, which USPS says they don't have any tracking information on. I primarily use it for clothing as their sizes can vary so wildly. Generally, the refund will be received in 3-20 business days. Given the vast distances and varying shipping methods, delays can occasionally occur. Our refund policy Apr 3, 2023 · In most cases, AliExpress will take care of what happens to your parcel. I didn't see a post like this made yet so I thought I could be helpful and provide some stories about my current experience using this feature. How to Claim a Refund on AliExpress? How Long Do AliExpress Refunds Take? Will I Get a Refund if I Cancel Orders Awaiting Shipment on AliExpress? In What Currency Will I receive My Refund on AliExpress? How Long Would It Take to Get a AliExpress Refund if I Cancel an Order from AliExpress Within a Few Minutes of Ordering? Please check Orders - In dispute, tap Dispute in Progress for updates/detail information of the dispute. Absolute worst case, the delivery estimate date would time out and you'd get an automatic refund, but Aliexpress will likely process the refund once you explain the situation. At our store, we take this responsibility seriously, ensuring that our customers are fully informed and confident in their purchases. On AliExpress, the refund process typically takes around 15 to 20 days, depending on the payment method and the specifics of your case. Access the AliExpress Help Center for support with orders, payments, shipping, and more. I selected the 2nd option to return for a full refund where the seller pays the return shipping fees. Explore AliExpress return and refund details with ease. Also learn what you can do if the products have been shipped. Secure your shopping experience with confidence. How to know if the refund… A Guiding Light to AliExpress Refund Policy AliExpress is a China-based online store and a part of the huge Alibaba Group. Want to cancel before shipping? If you change your mind: Go to the relevant order Click on “Request Cancellation” If the seller doesn’t respond within 48 hours, the order will be automatically canceled Note: if the We would like to show you a description here but the site won’t allow us. See this is my case, i purchased an item on May 4th, and it was shipped May 6th so even by shipping time the max period of delivery after 45 days is on June 20, now aliexpress states this on its own page about choice items: Refund if not delivered after 45 daysIf your package isn't delivered within 45 days after shipment, you can apply for a refund. Refund: you will receive refund within 20 working days, but some banks would hold this payment in this situation, you are advised to contact the bank. Nothing interesting I guess, but this sub is full of "aliexpress is scam", "disputes won't work", "aliexpress sides with thieves" stuff so I wanted share a positive experience (well apart from receiving wrong item). This point is especially relevant for orders transported by the logistics company Cainiao – AliExpress Standard Shipping, Aliexpress Saver Shipping, AliExpress Selection Standard and others. Many sellers wait until the last moment to do so though. If the shipment is not completed in the required time on the order page, AliExpress will close the order and return all the funds to you. I was then able to delete my credit card details, using the Account tab -> Payments & discounts section -> Payment page. If you haven't received your order or if you're not satisfied with it, you can apply for a refund by opening a dispute in 15 days after confirming receipt. Share Add a Comment Sort by: Best FAQs More topics Shipping & delivery Refund Account Management Returns Ordering & Payment AliExpress Refund Processing Time After Cancelled Order: In this video, I revealed how long it took AliExpress to actually process my refund after I cancelled an order. Their buyer protection is pretty good. Use the aliexpress customer service bot - and follow the steps to start a dispute. Edit: I even had a seller totally refund an item that failed some time after dispute time had passed. If you want to extend an order’s Processing Time, please follow the below steps: 1. Include the order number in your message and ask if the product is still available. A week or so ago i posted asking about the disclaimer of "Refund if not delivery in 30 days", wel, today was the 31 day of delivery time for a… We would like to show you a description here but the site won’t allow us. If you don't receive the package before that 71 days (in this example) runs down to 0 then you can file a dispute. May 1, 2025 · Cancellation on AliExpress is possible if the order hasn't been shipped, with an automatic refund, or after contacting the seller. Tells me today it's been shipped, but doesn't have any tracking info yet. Here are the usual timeframes: Average processing time Refunds generally take 1 to 10 business days to show up in your account. Packages get lost or people receive wrong or damaged products, so they want If you check your order details, there will be a line on top saying something like 'Order will ship in 10 days, if shipping is delayed an automatic refund will be issued' meaning you don't have to do anything yet. In this video, I show you How to Get a Refund on AliExpress and KEEP THE ITEM in 2025. Seller on Jun 25, 2023 · What does it mean to extend processing time on AliExpress? Full instructions on how to extend your order processing time on AliExpress and why you should do it. Jul 3, 2023 · Finally, a few minutes before Aliexpress's automatic confirmation of receipt, I chose to have Aliexpress resolve the dispute, and a few minutes later I received confirmation that the dispute is resolved in my favor due to "inconsistent tracking," and a day later I received a full refund to my bank account. Are you shopping on AliExpress and wondering how to get a refund? Navigating the refund process on online marketplaces can be tricky; however, AliExpress has implemented a user-friendly system to help customers receive their refunds promptly. Back to category What if the seller misses the deadline? If the seller doesn’t ship the order within the allocated time, AliExpress will automatically cancel the order and fully refund you. Here’s what happens and what you should do: Automatic Extension of the Delivery Time Sometimes, if the delivery time is about to end and you still 2) If the refund is under processing, which means refund has been issued by AliExpress successfully, we will also speed up the process for you, you can also contact your bank for detailed information. After receiving confirmation, I placed the order and How to Return & Get Refund Items on AliExpress Welcome to our step-by-step guide on "How to Return & Get Refund Items on AliExpress"! If you're looking to return an item or request a refund for a Shipment arrived after automatic cancellation & refund : r/Aliexpress r/Aliexpress Current search is within r/Aliexpress Remove r/Aliexpress filter and expand search to all of Reddit Understanding AliExpress Refund and Return Policies If you’re considering making a purchase on AliExpress, one of the most important aspects you’ll want to familiarize yourself with is the refund and return policies. Understanding AliExpress’s Late Delivery Policy AliExpress is a massive online retail service based in China that connects buyers with sellers worldwide. . Please select the products you received and tap Confirm. This request includes providing reasons for the return and any supporting evidence. I saw I would get some kind of coupon, but would that mean my order won't be coming or is the coupon just some compensation for shipping after the guaranteed date? Free Delivery Service (if applicable) or showing a high rate for orders applying for the Free Return Service and/or the Free Delivery Service (if applicable), the buyer shall bear all shipping costs, and AliExpress shall be entitled to deduct all shipping costs from the refund and may deny the same buyer’s future eligibility of the Free Please kindly note that if no response or no valid evidence provided before the deadline, AliExpress would release full payment to the seller or refund the money as per seller's suggestion and close the dispute. I recently purchased a dashcam for my car. I've tried reading around the forum and aliexpress and am unsure if my order is canceled if the shipping guarantee window exceeds the timer. This guide is perfect for anyone using the AliExpress app on their phone or tablet. I say keep it as a bonus, happy customer. Note: As transaction fee of 15 USD, at least, will be charged on each withdrawl, it is better to select as many orders as possible to avoid unnecessary loss. I do not have answers that may reflect AliExpress' current practice and this is my experience based on returns in the United States. If they make a tracking-number (which are valid for 14 days), and don't ship anything within those 14 days, it is automatic refund time again. Category 1. Our refund policy is designed to provide you with peace of mind, making the shopping experience as seamless and stress-free as possible. This delay depends on your bank and the payment method used. Aliexpress gives sellers about 10 days to make a tracking-number, if they don't, you'll get a refund automatically (see your order details). Jul 27, 2023 · You check your AliExpress account and see ‘Order Closed’ — but your money was charged. Learn policies, initiate returns, and get refunds quickly. In this article, we will explore everything you need to know about getting a refund on AliExpress, including step-by-step instructions, common issues When will I receive my refund? • Refunds can take 1-10 working days to arrive dependent on your original payment method • Any due refund can be sent to your original payment method • Alternatively, you can get a much faster refund to your AliExpress Bonus account. Without dispute: Please keep in touch with seller, provide your account and suggest seller to issue the refund to you after goods is delivered. Apr 29, 2024 · Shipment canceled on AliExpress unexpectedly? Don’t panic! Check the reasons and follow our expert tips for a quick refund. If you cancel an order that has already shipped, you will need to wait for the item to be returned to the seller before you can receive a refund. Once you have confirmed receiving your order, you will have 15 days to apply for a refund. It also says my order will be closed in 12 days. Mar 22, 2025 · Aliexpress offers purchase protection to buyers. The seller claims for lost packages, if you were shipping hundreds of parcels and you have a 5-10% loss would you have package insurance when you ship? I sell on ebay everything I sell is insured for loss in post, if a buyer makes a claim not received I refund, if they contac me to say it arrived lated, and it happens. NOTE： If you paid for the order by Paypal, you can open dispute both on AliExpress and Paypal. So, today we are going to see how you can return an item to AliExpress. If you have not provided the correct information, AliExpress will not be able to process your refund request. How does this work? The normal procedure for aliexpress is that once you place an order, aliexpress gives sellers 10 days (up to 60 on special occasions) to make a tracking-number, if they don't, you'll get a refund automatically. If the seller doesn’t have any product left in stock, simply ask for a refund by opening a dispute. You are always able to check the closed reason in your AliExpress account: [My Orders] page and click [View Detail]: If order status is "Awaiting Shipment", it means seller is preparing the goods for you. If the shipment is not completed in the required time on the order page, AliExpress will close the order and return all the received funds to you. Benefits of a Manual Refund Request Aliexpress customer service is pretty good. Apr 25, 2025 · Learn how to manage AliExpress refund requests as a dropshipper in 2025, using DSers, tracking tools, and smart seller strategies to keep customers happy. You can claim the Aliexpress refund for your product purchases if the product has some problems. All orders placed on AliExpress are protected by a standard set of guarantees, also known as Buyer Protection. Perfect for buyers looking for assistance with returns. Unlike automatic refunds, which occur under certain conditions, a manual refund requires the buyer to submit a request through the AliExpress platform. Aliexpress has never missed a beat and I've got full refunds for each case when requesting a solution, even in cases where a partial refund or some other solution would have sufficed. Apr 21, 2024 · How to get a refund on AliExpress during a dispute? Learn the steps, buyer protections, and tips to get your money back fast and hassle-free. This is where understanding the AliExpress refund process becomes essential for buyers. You are always able to check the closed reason on the [Order Details] page: : [Account] – [Orders] – find and click the order. - If the seller agrees with your request of Refund Only or if he/she doesn't reply within 5 days, dispute will be closed automatically, and you will get your refund in 3-20 working days (When will I receive my refund?). Below is where you can see the countdown of the shipping time: If you don't want this order anymore, you can submit cancellation request by clicking "Cancel Order". For instance, if you used credit card to pay, the refund will be processed to the same card with which the payment was made. I also revealed the same Need to cancel your AliExpress order? Learn how to cancel an order and get a refund with our step-by-step guide. xedsq dpnojc rddhi iqtc qnr kqymin nnxw nwudnzv mir eono mpaj vajd zwamrnv rkkha erzjes